1. We can do nearly all the tungsten rings and ceramic rings in the market, if you can not find the interested styels from our store, please send us your styles or pictures, we can do custom work for you.
2. We can do the ring sizes from US sizes 4 to 17 including half sizes. If you need special sizes, please contact us!
3. For some items we have stock we can ship within 48 hours, and for the items we do not have stock, we need 3-7 days to produce, please contact us to confirm the delivery time if you need the rings urgently.
Our customer service working time in China is: 9am to 6pm (We are off-duty on weekends and holidays).
If you not get a reply from us because of time difference, please leave us a message on Aliexpress or email us, we will give you a first reply in 24 hours, thanks for your deep understanding advance.
Every item we offer is backed by a 100% satisfaction guarantee. If you don’t like it for any reason and the quality of the item is good, please contact us immediately for return or exchange instruction, we will do it right for you. Items must be shipped to us in the original condition and undamaged within 7 days.We will return all your money except the shipping and handling fees after we receive your return items.
1. Your feedback is our greatest treasure. Once you get your item and satisfy with our products and service, please leave POSITIVE feedback 5 Star for us, and we will do the same for you.
2. If you have any questions about our products, pls contact us before leaving a negative feedback (leaving negative feedback can't solve the problem), we will try our best to solve it and give you a satisfying answer!
1. Question: Can you do custom engraving inside the rings and outside the rings?
Answer: Yes. Our factory has laser engraving machine, we can do custom engraving inside for you free, and outside engraving will be charged from $3.0 to $8.0 depends on the pattern.
2. Question: How can I contact you if I meet questions during the purchasing?
Answer: You can leave message on Aliexpress or contact us via whatsapp +86-18688636088 for urgent questions.
3. Question: How can I confirm my ring size?
Answer: Please go to your local jewelry store to confirm the ring size or if you know your ring in other rings size standard beside US size, please check our above International Ring Size Chart.
4. Question: When will you ship the rings after I place the order?
Answer: Items will be shipped as promised delivery time after Aliexpress confirmed the payment. Normally items will be arrived in 15-30 business days after being posted. If you need the rings urgently, please choose DHL, UPS or Fedex, you will receive the parcel around 3-7 days after we ship the rings. Thank you!